{"version":"1.0","provider_name":"BLOGS","provider_url":"https:\/\/www.mdsmedia.co.in\/blog","title":"What Is Customer Engagement? - BLOGS","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"WicLojHmCu\"><a href=\"https:\/\/www.mdsmedia.co.in\/blog\/what-is-customer-engagement\/\">What Is Customer Engagement?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.mdsmedia.co.in\/blog\/what-is-customer-engagement\/embed\/#?secret=WicLojHmCu\" width=\"600\" height=\"338\" title=\"&#8220;What Is Customer Engagement?&#8221; &#8212; BLOGS\" data-secret=\"WicLojHmCu\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.mdsmedia.co.in\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.mdsmedia.co.in\/blog\/wp-content\/uploads\/2026\/06\/Untitled-design-34.png","thumbnail_width":1024,"thumbnail_height":683,"description":"Customers do not remember transactions. They remember experiences. The brands that understand this one distinction build relationships that outlast any single purchase, and the brands that do not are perpetually stuck paying to re-acquire the same customers they already had. Defining Customer Engagement Customer engagement is the quality and depth of the relationship a customer..."}