{"version":"1.0","provider_name":"BLOGS","provider_url":"https:\/\/www.mdsmedia.co.in\/blog","title":"\u00a0Customer Health Score (CHS) Explained - BLOGS","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"6OLxcUjZ5E\"><a href=\"https:\/\/www.mdsmedia.co.in\/blog\/customer-health-score-chs-explained\/\">\u00a0Customer Health Score (CHS) Explained<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.mdsmedia.co.in\/blog\/customer-health-score-chs-explained\/embed\/#?secret=6OLxcUjZ5E\" width=\"600\" height=\"338\" title=\"&#8220;\u00a0Customer Health Score (CHS) Explained&#8221; &#8212; BLOGS\" data-secret=\"6OLxcUjZ5E\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.mdsmedia.co.in\/blog\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/www.mdsmedia.co.in\/blog\/wp-content\/uploads\/2026\/07\/Untitled-design-2026-07-09T121534.828.png","thumbnail_width":1024,"thumbnail_height":683,"description":"A Customer Health Score (CHS) is a composite metric that tells a business how likely a customer is to renew, expand, or churn. Instead of relying on gut feeling, customer success teams combine data points like product usage frequency, feature adoption, support ticket volume, NPS responses, and payment history into a single, trackable score. Typically..."}