1.0BLOGShttps://www.mdsmedia.co.in/blogCustomer Retention vs Customer Acquisition - BLOGSrich600338<blockquote class="wp-embedded-content" data-secret="B99MeyS1OZ"><a href="https://www.mdsmedia.co.in/blog/customer-retention-vs-customer-acquisition/">Customer Retention vs Customer Acquisition</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.mdsmedia.co.in/blog/customer-retention-vs-customer-acquisition/embed/#?secret=B99MeyS1OZ" width="600" height="338" title="“Customer Retention vs Customer Acquisition” — BLOGS" data-secret="B99MeyS1OZ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script>
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https://www.mdsmedia.co.in/blog/wp-content/uploads/2026/06/Untitled-design-96.png1024683A company spends heavily to bring in 10,000 new customers this quarter and celebrates the growth number in the board deck. No one mentions that 6,000 customers from last quarter quietly churned in the same period. Net growth, once you do the math, barely moved — but the acquisition spend certainly did. The Problem: Growth...